How long does it take?

Allow 3-4 weeks for the blanket to be made. It does take time to produce a personalized blanket like this from scratch but so did the treasured blankets many Grandmothers lovingly knit for their families.

Allow the following for shipping (Major centers):
Canada: 1-3 days, Express Post (3-5 days, Expedited parcel)
USA*: 5-7 days, Express Post (9-14 days, Expedited Parcel)
Overseas: 10-14 days, Air Mail
Note:

• Shipping times are in business days.
• Overnight shipping is not offered.
• Allow an extra day or two for remote areas.

How big are they?

The receiving blanket is 33 x 24 inches (width x length) or 83cm x 60cm, a nice size for a car seat and it's also a good size for a toddler to carry around.

The Crib blanket is 33 x 42 inches or 83cm x 106cm and makes a beautiful crib spread.

What can I put on the blanket?

• Your message may consist of Christening dates, baby's names, birth statistics, poems, personal messages, etc.
• Each line can have up to 10 large letters or 20 small letters (including spaces).
• There can be up 3 lines on a Receiving size blanket and 6 lines on a Crib blanket. Additional lines are available.

Are the borders or edging extra?

The picture borders on the blankets are included, as is the edging/trim. It is only the personalization that you provide that varies.

What is the custom border?

This is an easy way to add an extra special touch to your Blankees™ Personalized Baby Blanket. We replace the hearts/blocks/butterflies in the bottom border, depending on the style of blanket you have chosen, with a message of your choice!

The custom border can be up to 3 lines with a maximum of 20 characters per line.

This option is available for the Teddies & Hearts, Toy Blocks and the Butterflies styles.

How do I order?

It is best to use our secure online order forms for submitting your order information for accuracy. You can call our toll free number 1-888-Blankee(252-6533) to place your order but again we prefer the online form for accuracy reasons. Phone orders will still have to go through an email verification process so we can double check that we have everything correct.

How do I Pay?

Ordering: After your order has been placed you will receive an auto reply within a few minutes. Your order will be reviewed and an email confirmation of your order summary will be sent to you. Review your order (one last chance for corrections)!

NOTE: RAD Enterprises o/a www.blankees.com will not request your credit card information and you do not have to submit credit card info when placing your order.

Payment: A second email will be sent to via PayPal and it will have the invoiced amount in Canadian dollars. If everything in your order confirmation was correct then click on the "Pay Invoice" link in the PayPal email. This will take you to a secure PayPal website where you can use the credit card of your choice. You DO NOT need to have a PayPal account and there is no cost to you to use their secure payment services.

The PayPal system is well known and widely gaining acceptance. We chose to go with PayPal due to the large number of International customers that we service.

What if I order more than one?

When sending two or more blankets to the same address you must still submit and order for each blanket. You can not order more than one blanket at a time.

Choose a shipping option for the first blanket so we know the shipping service level you desire. We combine your orders (going to the same address) and pass on the shipping savings. See the shipping cost section on our Prices for more information.

Since each blanket is individually made we can not offer any discounts on the Blankees Personalized Baby Blankets themselves but we do pass on any savings resulting from shipping more than one blanket to the same mailing address. 

Where are the blankets made?

Blankees Personalized Baby Blankets are made in Canada. Click for more info. 

Have you considered using natural materials?

We will not be offering cotton in the foreseeable future.  Blankees™ Personalized Baby Blankets  are made with 100% acrylic premium acrylics and are machine wash & dry.

How long have you been in business?

We started making personalized baby blankets in 1990 and went online in 1995. Our site, blankees.com, was established in 1997.

Do you guarantee your work?

We cover our product with a 100% satisfaction guarantee. If you are not absolutely delighted with your Blankees™ Personalized Baby Blanket it may be returned for a full refund. Returns must be clearly marked as "Returned goods" on the outside of the package or there is a $15.00 Customs fee. Please call us first before returning your Blankees™ Personalized Baby Blanket.  Note: Before you order please double-check the birth information for accuracy. We'll fix our mistakes (a rare occurrence) but yours will cost you. This is custom work and mistakes require the complete remake of the blanket for correction. 

How do you choose the contest winner?

We use the Web interface at random.org to generate random numbers for the day, hour, minute and second of the winning entry. This is why it is a good idea to send in your daily entry to maximize your odds of winning. If you would like more information on how this particular random number generator works see random.org's essay.